Customer Reviews

Chris Armstrong
Chris Armstrong
18:40 04 Nov 18
Superior recently replaced my old AC and furnace with and energy efficient heat pump. In addition they installed new duct work to my upstairs loft and zoned my upstairs and downstairs. The work was wonderful. My house stays much cooler and the upstairs loft has become a place we can comfortably spend time in throughout the summer. The sales person was knowledgeable and answered my numerous questions. The work crew was professional and didn't mind my stupid questions. In addition, when the zoning was not initially working they came back and fixed it immediately. I would definitely recommend them to anyone looking for a new heating/cooling unit or wanting to updating their ductwork.
LaVerne Vertrees
LaVerne Vertrees
01:09 10 Oct 18
I own a large home and have zoned heating and cooling--three furnaces--three air conditioners. My systems were about 25 years old. Superior replaced two heating and cooling systems for me --one today, and one in the summer. In each instance, a system quit in hot weather. They were able to replace each system promptly. Their work was thorough, and professional. Their time estimates turned out to be on the money both times. The price for each system was reasonable and they were easy to deal with. I still have one heating and cooling system to replace--hopefully not this year. I will be calling Superior when the time comes.
Chris Eads
Chris Eads
17:49 24 Aug 18
We recently had to replace an old R22 air conditioning system that had developed a leak and it wasn’t economically feasible to replace the R22 air conditioning system. Due to the hot weather we needed to get a replacement as quickly as possible. We made a blind call to Superior Heating & Cooling and was immediately given to their estimator. After a lengthy discussion of the options for replacement of my air conditioning system, within a very short period we were given budget pricing for two different replacement air conditioning systems.After reviewing the budget pricing, we decided which replacement system we were interested in and we contacted them to have them finalize the pricing. They indicated they could come out late that day or first thing the next day to survey the actual installation requirements. We had them come first thing the next morning. They were promptly on time and within a couple of hours we had the finalized pricing. Early that afternoon on the same day we placed the order. They assured us they would be out early the next morning to install the replacement system and would have the installation completed the that day.The installers were also promptly on time and completed the installation by early evening. In two days, we had a new air conditioning system installed. Their attention to detail was exceptional and the installation looks great. Everyone we had contact with were very professional and pleasant to deal with. I would gladly recommend them.
JIM SIMEK
JIM SIMEK
13:30 21 Sep 18
Replaced both A/C and furnace. Already had 3 bids and was set to make decision, when a friend recommended I speak with Superior. Andrew met with me on a Wednesday night. Proposed a better system than I had been considering--at a much better price. Great value! Called him at home Wednesday evening and had units installed Friday. Great company to work from sales to installation to office.
Tim Hamill
Tim Hamill
18:22 12 Oct 18
Replaced both my A/C unit and old electric furnace. Superior was a pleasure to work with from the start. The salesman, Andrew, was very professional, as was the installation crew. It was not a typical switch-out; the installation was a bit more challenging than most, but they got it all done in one day and it looks great. No last-minute extras; no surprises. Even the inspector from Spire complemented the installation. The system has only been in for four days, but being St. Louis, I have already run both the furnace and air conditioning and everything seems perfect. I recommend Superior to anyone needing HVAC work.
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